DispenseFirst is integrated with BioTrackTHC™, Metrc™ and the PMP™.
How is DispenseFirst different than other POS solutions?
Unlike other POS systems, the DispenseFirst propriety suite of products provides a dispensary with an end-to-end solution. DispenseFirst replaces a dispensary’s need to use a 3rd party on-line shopping cart, a 3rd party loyalty program, and a 3rd party accounting system – saving dispensaries 100s of dollars per month in licensing and accounting fees, and employee labor hours.
Unique to DispenseFirst is the functionality of its proprietary on-line shopping cart. Our customers are moving 1000+ customers/day through their stores without employees breaking a sweat. The on-line shopping cart is fully integrated with the POS system. When customers register on-line, the customer’s record is created in the POS system. When a medical customer logs into the on-line cart, their cannabis allotment is displayed. Neither a medical or recreational customer can purchase more than their allotment. The inventory is pulled from your POS working inventory and is reserved the moment the customer places the order. If the customer receives a discount, the discount will be displayed in the cart. Once the order is placed, the order shows up in your POS system as an open order – thus requiring no employee interaction with the cart orders. An optional customer pick-up scheduler may be activated which you set up in the POS system.
To view the DispenseFirst integrated on-line shopping cart, please click on the below link and select the Menu option.
Unlike other POS systems, each dispensary owns the database where their propriety business data is stored.
To drive innovation, increase sales, and remain competitive, dispensaries require organized business processes and reliable transactional data. The systematic design of DispenseFirst ensures that your general manager and employees are organized and compliant. The business and data logic built into DispenseFirst ensures that your data is reliable.
Proactive CRM features built into the solution at the POS enables budtenders to focus on the customer experience and upselling, thus helping to increase sales, brand loyalty, competitive advantage and the volume of customers a budtender can service in one day.
DispenseFirst ensures that every transaction across dispensary operations is electronically accounted for, therefore eliminating all transaction-related manual tracking, human error and traceability issues associated with uploading sales and inventory to a third-party accounting system. With DispenseFirst, your general manager is able to generate and compile all state quarterly reporting within minutes.
Only when a dispensary has reliable, near real time business and financial data in one database, can reports and analytics effectively enable management to seize opportunities, address concerns and drive improved business results.
Training and support for DispenseFirst are provided by a group of experienced individuals trained on the solution. Training requirements for the software are minimal. The system provides systematic navigation through user friendly prompts, thus enabling users to learn the system quickly with few questions and mistakes.
Absolutely not! We will import your historical data free-of-charge. Additionally, you should be able to use your existing hardware. Please feel free to contact us to discuss a potential move.
The POS interface is an easy-to-use touch screen solution allowing you to scan barcodes or select products based on Categories and Supplier. Inventory is reserved upon cart entry. Special pricing and discounts are automatically subtracted from the sale cost of the product at the POS. Any combination of coupons, discounts, points and compassionate care program allotments may be applied. Batch #s and consultation notes are printed on each receipt. Double printing of receipts is also available. Cannabis limits are tracked to ensure that customer limits are not exceeded. Denials and electronic recall notices are built into the POS solution. Customer returns and refunds are simple. Customer payments may be in the form of cash, dispensary generated gift cards, credit/debit cards, and credit memos.
Rarely does inventory not match the State’s count for DispenseFirst Clients. Built into the solution is proprietary software for ensuring that real-time messages – not synced messages, exchanged between the Dispensary and State system are not lost! All messages exchanged with the State are stored in your database; tracing and resolving compliance issues are quick and easy. DispenseFirst requires no sub-batching of inventory and enables you to print an inventory menu including chemical composition in real-time, with or without pricing. Manual inventory counting is much easier, quicker, and less prone to errors with DispenseFirst. Remote barcode counting is interfaced with the software. Special pricing may be assigned inventory wide or per inventory item based on any combination of category, grams, minimum and maximum quantities and starting and ending dates.
DispenseFirst helps medical dispensaries remain HIPAA compliant. Medical use features built into the solution include: (1) patient, caregiver, and physician verification records and information, (2) denial records, and (3) dispensary follow-up, consultation, educational, dosage, and prescription order records that may include attached, scanned documents. Medical and adult use cannabis limits are tracked. Recalls are also handled electronically through the solution. There are numerous types of loyalty programs available within DispenseFirst that you may offer customers. In addition, loyalty program providers may interface with DispenseFirst to enable you to provide customers with more choices.
Employee management within DispenseFirst includes credentials and access level management, time sheet and payroll management, and the following: safe access, verification, training, educational and HR records that may include attached, scanned documents. Training records may be generated on demand for State auditors.
Why is it important to license a POS solution with back-office accounting built in? When back-office accounting is built into a solution, dispensaries can be assured that every monetary transaction across the operation is properly accounted for and easily traced. This level of accuracy and efficiency cannot be achieved by uploading sales and inventory reports to a third-party accounting system.
DispenseFirst creates real-time general ledger entries for every transaction across the dispensary. Balance sheets and income statements are available in real-time. State quarterly reporting of cannabis-related general ledger entries may be produced within minutes by your agent-in-charge – requiring no accountant.
For larger dispensaries and MSOs, the detailed general ledger entries created by DispenseFirst may be mapped to dimensions and uploaded directly into your enterprise accounting system.